Are you not happy with your order? We would like to know what we can do better.
You have the right to return your order for up to 14 days. We ensure that the purchase amount is in your account within 5 working days of receiving the return.
Return through 3 simple steps
Step 1: Fill in the return form
Download the return form here and fill it out.
Step 2: Return the product along with the return form.
Return the product together with the completed return form to the address you find in the return form. Make sure you provide the package with a so-called Track and Trace Code. As the sender, you are responsible for the entire delivery.
Step 3: Recover the purchase amount to your bank account
Once we have received the package, we make sure that the purchase amount is returned to your bank account within 5 working days.